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Enterprise AI adoption trends 2026

Inspect observed AI provider disclosures by industry and company size. Distinguish the current coverage snapshot from a historical adoption curve.

Reviewed coverage sample · source reviews to (UTC)

Real public-source records, manually reviewed. This is a dated snapshot, not a continuous live feed or a representative market survey.

Dated AI adoption evidence

Source reviews 2026-09-10 to 2026-10-15 · 3 distinct companies in the selected model-provider sample.

Each company counts once per provider. Shares can total more than 100% because companies can disclose multiple providers.

Time coverage

Observation periodCovered companiesComparability
2026-09-10 to 2026-10-153Assembled sample with individual review dates
Earlier monthsUnavailableNo comparable company panel

This assembled sample does not establish a monthly trend. Company-size values are not provided by these model-provider disclosures.

Delivery route: not established

The records name providers, but do not establish direct API use versus Azure OpenAI, Bedrock, or Vertex. All 8 records remain unclassified by delivery route; no route split is inferred.

Public-source observations. Observation dates are review dates, not adoption dates.
CompanyVendor / signalIndustry / scopeObserved (UTC)Evidence
Intercomintercom.comOpenAIPresence observedCustomer service softwareDefault US-hosted service: AI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Source effective date: 2026-06-25. Confirmed adoption date: Not established.

Intercomintercom.comAnthropicPresence observedCustomer service softwareDefault US-hosted service: AI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Source effective date: 2026-06-25. Confirmed adoption date: Not established.

Linearlinear.appOpenAIPresence observedDeveloper toolsAI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Confirmed adoption date: Not established.

Linearlinear.appAnthropicPresence observedDeveloper toolsAI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Confirmed adoption date: Not established.

Sentrysentry.ioOpenAIPresence observedDeveloper toolsAI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Confirmed adoption date: Not established.

Sentrysentry.ioAnthropicPresence observedDeveloper toolsAI processingFirst observed: 2026-09-10Subprocessor disclosure
Evidence notes

The published subprocessor list names this provider for the stated processing purpose.

Source publication: Not stated. Confirmed adoption date: Not established.

Linearlinear.appCoherePresence observedDeveloper toolsArtificial intelligenceSubprocessor disclosure
Evidence notes

The company’s published subprocessor disclosure names this provider for the stated purpose.

Linearlinear.appFireworks AIPresence observedDeveloper toolsArtificial intelligenceSubprocessor disclosure
Evidence notes

The company’s published subprocessor disclosure names this provider for the stated purpose.

What this adoption curve currently contains

The reviewed provider sample begins in September 2026. Selected records have since been rechecked; these individual source reviews do not create a comparable monthly series or establish a trend. The earlier Intercom disclosure is a source-specific historical comparison, not a representative prior-year company panel.

Enterprise AI adoption in 2025

We do not have a comparable 2025 observation cohort. This page does not reconstruct earlier enterprise adoption from current lists. A genuine year-over-year comparison requires stable entity mapping and consistent historical source coverage.

Generative and agentic AI adoption

A provider listed for AI processing may support several features and models. That label alone does not establish that an enterprise deployed an agentic workflow, which users have access, or what proportion of workloads use generative AI.

An evidence-led adoption framework

Separate provider availability, disclosed processing, confirmed deployment scope, and measured usage. Record changes at the level the source supports. Data residency, permissions, evaluation, and integration can affect adoption, but a disclosure alone cannot quantify those challenges.

Explore related research

What the evidence can tell you

A public job board supports an ATS observation. A subprocessor disclosure identifies a provider that may process data for particular services. A vendor customer story describes a published relationship. These sources have different scopes and are labeled separately.

Counts cover the records on these pages, not the whole market. No observation in our covered sources does not mean a company does not use a vendor. Source recency and unresolved conflicts affect confidence; observations do not establish spend, renewal timing, or customer churn.

Read our methodology · Understand coverage

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